PRIVACY POLICY

At FOLARHAIR, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information: We collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information

b. Usage Data: We automatically collect certain information about your interaction with our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and the time spent on those pages
  • Referring website

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track site usage, and remember your preferences. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing: To send you promotional materials, newsletters, and updates about our products and services. You may opt-out of marketing communications at any time.
  • Improvement of Services: To analyze usage data and improve our website and services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing services.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests or processes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

a. Access and Correction: You have the right to access and update your personal information. You can review and modify your information by logging into your account or contacting us directly.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us.

c. Data Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws, but please note that we may retain certain information for legal or business purposes.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our website and services after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting FOLAHAIR with your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.